Shipping policy

Shipping Policy

Last updated: October 21, 2026

Thank you for shopping with Mozi & Sons Textiles, INC. We ship fabrics to customers throughout the United States, including retail customers, designers, fabric stores, and wholesale buyers.

1. Shipping Rates

Shipping charges are calculated at checkout based on the items ordered, shipment weight, destination, and available carrier services.

We primarily use USPS and UPS. Available shipping methods and charges are displayed during checkout before payment.

We do not currently offer automatic free shipping based on order value.

2. Order Processing

Orders are prepared for shipment after payment is confirmed.

Fabric orders may require measuring, cutting, inspection, and packaging. Processing times may vary depending on the product, quantity, and order requirements.

The estimated delivery time shown at checkout may not include order preparation time.

3. Delivery Times

Delivery estimates depend on the carrier, shipping service, destination, and shipment date.

Carrier delivery estimates are not guaranteed unless expressly stated.

Delays caused by weather, carrier operations, holidays, or other circumstances beyond our reasonable control may affect delivery.

4. Fabric Cuts and Packaging

Fabric sold by the yard will be supplied in a continuous cut whenever available.

Larger orders, full rolls, and wholesale quantities may require additional packaging or multiple shipments.

If a special shipping arrangement is necessary, we may contact you before fulfilling your order.

5. Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an error in your shipping information, contact us immediately. Address changes cannot always be accommodated after an order has been processed or shipped.

6. Damaged, Missing, or Incorrect Shipments

Please inspect your shipment upon delivery.

If your order arrives damaged, contains incorrect merchandise, or appears incomplete, contact us promptly at moziandsonstextiles@gmail.com.

Include your order number, a description of the issue, and photographs when relevant.

We will review the situation and assist with an appropriate resolution consistent with our Return & Refund Policy and applicable law.

If tracking indicates delivery but your package cannot be located, contact us so we can help investigate with the carrier.

7. Wholesale and Large Orders

For large wholesale purchases, full rolls, or orders requiring freight shipping, please contact us before purchasing if you need a special shipping arrangement.

Additional shipping charges or arrangements will be communicated for your approval when applicable.